Reference

Open viral88 Privacy Policy With Clarity

Your account details, phone verification and wallet references are explained in the viral88 Privacy Policy before you open an account.

Account dataWallet referencesCookie choicesAccess requests

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Check What Your Privacy Policy Covers

viral88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy sets out which details we receive when you create an account, complete phone verification, sign in, contact support or request a wallet status check. This can include your contact details, login records, device signals, approximate connection data and transaction references, rather than the

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secret credentials of your DANA, OVO, GoPay or QRIS wallet. We use these records to operate account access, identify unusual sign-in activity, answer requests and match payment receipts to the correct account. Bank transfer and virtual account references may also appear in our records when you
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choose those routes. We do not describe access as universal: eligibility depends on local law. Read the full policy before opening an account, and use the contact route shown in the account help area when a detail looks wrong.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATH

Use Support When Privacy Questions Stall

A clear support path helps you act on this Privacy Policy without guessing which team to contact.

Account data request Ask us to locate the account data linked to your registered phone number. We may request a matching account step before discussing details, so your records are not disclosed to another person.

Wallet receipt check For DANA, OVO, GoPay or QRIS questions, attach the payment receipt through the secure help path. We use its reference to trace the account record without asking for your wallet password.

Correction request Tell our support desk which account detail needs changing and why. We check the request against your phone verification record, then confirm the result through the contact route shown in your account.

HANDLING DETAILS

Explore How viral88 Handles Privacy

We keep this policy practical by connecting each data use to an account action you recognise.

Account data

We may hold your name, phone number, verification result and account activity needed to provide account access. These details help us distinguish your request from another person using the same device.

Device signals

Browser type, device identifiers, connection details and sign-in times can help us spot an unusual session. We use these signals for account security and do not treat them as your wallet password.

Cookies

Cookies can keep a session working, remember selected settings and help us understand basic page use. Your browser controls cookie removal, while the policy explains which functions may change afterward.

Payment records

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity may create reference data. We use receipts and status records to match a transaction with your account, not to collect secret wallet credentials.

Retention

We keep account and transaction records for the period needed for service operation, dispute handling and legal duties described in the policy. When a purpose ends, records are removed or handled as required.

Your requests

You can ask about stored data, request a correction or ask how a record is used through the account help route. We may verify your phone before making changes or releasing account details.

Browse Privacy Policy Answers Before Opening

These Privacy Policy answers focus on the account actions Indonesian customers ask about most. We explain what is collected, why wallet references appear, how device records work and which account step is needed for a data request. If your question is not listed, use the support path connected to your account and mention the relevant policy section.

It explains the account, phone verification, device, cookie and payment-reference data we handle, why we use each category, how long records may remain and how you can request access or correction.

No. Our policy concerns transaction references, receipts and status details connected with DANA or OVO. We do not ask you to send a wallet password through account support or a policy request.

GoPay and QRIS payments can create a receipt number, amount, time and status reference. We use those records to match a payment with your account and resolve a status question without receiving secret wallet credentials.

Yes, where local law permits. Use the account help route, identify the registered phone number through the secure form and complete any verification step we request before we release relevant records.

Cookies may keep your login session, remember settings and measure basic page use on a mobile browser. You can manage them in browser settings, although removing some cookies can affect session functions.

Send a correction request through account support and state which detail is inaccurate. We compare the request with your phone verification record before changing it, and we confirm the outcome through the available contact route.

Yes. Data requests and account access depend on local law. Our Privacy Policy describes the request path we use in supported Indonesia regions, including identity checks needed to protect your records.

Open viral88 Privacy Policy With Clarity

Use Support When Privacy Questions Stall

Explore How viral88 Handles Privacy

Account data

Device signals

Cookies

Payment records

Retention

Your requests

Browse Privacy Policy Answers Before Opening

01 What does the viral88 Privacy Policy explain?

02 Does viral88 see my DANA or OVO wallet password?

03 Why does the Privacy Policy mention GoPay and QRIS?

04 Can I ask viral88 for a copy of my account data?

05 How does the Privacy Policy handle cookies on mobile?

06 How do I correct a phone number or account detail?

07 Does access to my data depend on Indonesian law?

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